Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to creating a cleaner, healthier space for you in Nashville, Tennessee.
Frequently asked questions
Welcome to the fivestarcleaning FAQ! We've compiled answers to common questions to help you understand our cleaning services better. As a small business based in Nashville, Tennessee, we focus on quality and integrity, ensuring every cleaning reflects our commitment to excellence.
What are the most common questions people ask about your cleaning services?
The most common questions include: Do we provide our own supplies? Do we clean on weekends? How long does a cleaning take? Are we pet-friendly?
What are some things that set your cleaning services apart from others? What makes you different?
We ensure thorough cleaning of all areas within the home, paying attention to every detail. Our cleaning services are highly flexible, with convenient rescheduling options and adaptable time slots to suit your needs. We provide all necessary cleaning supplies unless you prefer us to use your own or specific products. If there are any particular areas or issues you'd like us to focus on, we're happy to address them with care and precision.
Do we provide our own cleaning supplies?
We typically provide all necessary cleaning supplies for our services. However, if you prefer to use your own supplies, we are happy to accommodate your request. Should there be specific products you'd like us to incorporate or replace from our usual selection, we are fully prepared to work with your preferred supplies.
Are our cleaning services available on weekends?
While our standard cleaning schedule does not include weekends, we may occasionally have availability on Saturdays. In such cases, we will promptly notify clients if a Saturday slot becomes open for house cleaning."
What is the difference between a regular weekly, bi- weekly, and monthly cleaning service and a one-time deep cleaning?"
A regular weekly, bi-weekly, or monthly cleaning is a maintenance service designed to keep your home consistently clean and tidy. Great for all the busy souls out there who love coming home to a nice clean home! While a one-time deep cleaning is a more detailed and intensive service. It focuses on thoroughly cleaning areas that may be overlooked during regular maintenance
What are some concerns or hesitations potential customers might have before booking a cleaning service?
While our head cleaner, Berenisse, is still developing fluency in English, she is able to understand and follow most instructions. We are always available to assist with communication as needed to ensure your cleaning preferences are clearly understood and met.
How does pricing work?
We offer standard rates based on the number of bedrooms and bathrooms in the home. However, final pricing may vary depending on the specific condition of the home and the type of cleaning services requested.
Ready to Book?
Ready to experience a spotless home or office? Contact fivestarcleaning today to schedule your next cleaning service in Nashville, Tennessee. Let us take care of the cleaning so you can focus on what matters most!
